Shopware Digital Sales Rooms
Provision, presentation & ordering in one flow.
With Digital Sales Rooms (DSR) from Shopware, you can pick up your customers exactly where decisions are made - personally, digitally and directly in the shop. We will show you how this works in Shopware and how your sales organisation can benefit from it.
What is Shopware Digital Sales Rooms all about?
Digital Sales Rooms is a modern and scalable solution for digital sales in B2B and B2C. It enables sales teams to create personalised product presentations and share them synchronously (guided) or asynchronously (self-guided) with customers - directly in the corporate design and with real-time access to product data, prices and stock levels.
How your sales organisation benefits from digital sales rooms
Digital sales rooms bring structure to everyday sales activities and create better conditions for successful customer meetings. They make sales faster and more customer-centred by helping you to place offers in a more targeted manner, simplify processes and make customer relationships more active. Modern salespeople need more than just good products - they need the right tools.
More efficiency
Digital sales rooms make everyday sales work easier. Presentations are no longer static or outdated, but always up-to-date and ready for immediate use. Enquiries, orders and quotations can be initiated directly from the DSR without the need for manual reworking after the call. This saves you time, reduces errors and noticeably increases the closing rate.
Better advice
Whether in the initial contact or in the follow-up meeting, DSRs enable structured, personalised advice, even without a fixed meeting. Customers only receive the information that is really relevant to them and can decide for themselves whether they want to order directly or make contact. Everything is measurable and traceable, which makes well-founded follow-up much easier.
More dates
The digital set-up eliminates the need for long journeys or complicated coordination. Even complex product presentations can be carried out online, which significantly increases the number of possible customer appointments. At the same time, the personal touch is retained because the presentation is tailored specifically to the customer.
Better customer understanding
In the Digital Sales Room, you can see exactly what your customers are interested in. You can see which products have been viewed, what has been added to the wish list or whether a shopping basket has already been filled. This information not only helps with follow-up, but also with making future advice more targeted and relevant.
Shopware Digital Sales Rooms ist nativ im Shopware-Ökosystem eingebunden. Es ist kompatibel mit Shopware Core-Funktionen und Erweiterungen und bietet mit offenen Integrationsmöglichkeiten eine hervorragende technische Anschlussfähigkeit.
How we support you with digital sales rooms
We are one of the first service providers in the world that can provide Digital Sales Rooms directly in Shopware - with everything that goes with it. From the initial setup and functional enhancements to training your team, we take care of everything you need to get started right away. And best of all: the roll-out is possible with just one click.
Configuration & Setup
We set up your digital sales room in Shopware completely—including product data, prices, variants, and checkout. Ready to go, with no technical effort on your part.
Customizing & Extensions
We customize your DSR individually—from layout to functions that suit your processes and customers.
Training
We train your sales team in the use of digital sales rooms—practical, efficient, and tailored to your goals.
Technical Support
Even after go-live, we will continue to support you with further developments, integrations, and technical adjustments.
We get your project on track
As a Shopware agency, we support you not only in setting up digital sales rooms, but also in all other topics relating to your shop. From technical implementation to customised extensions, we are your partner for long-term success with Shopware.
Shopware DSR - Two modes for maximum effect
Guided Sessions
Guided in real time: The sales employee creates a customised product presentation via the Shopware CMS "Worlds of Experience". This can include landing pages, listing pages and product detail pages. Customers are invited by email and take part via their customer account or as a guest. The session takes place as a video conference with co-browsing, screen sharing and direct product interaction. After the appointment, the presentation is automatically converted into a self-guided version.
Guided Use Cases
- Live demos & proposal meetings: Interactive consultation with real-time customisation.
- Marketing events & product releases: Interactive presentation of new products to large target groups.
- Joint product range creation: Personalised advice without a pre-prepared presentation.
- Contract & price negotiations: Direct communication in dialogue.
- Live training sessions: Functions & benefits explained directly.
- Cross- & upselling: Recommend complementary products live.
Self-Guided Presentations
Customers receive a link to a digital presentation that they can explore on their own. All product data is updated daily and linked directly to the shop. Customers can add products to their shopping basket, request quotes or book appointments - without any direct contact with the sales team.
Self-guided use cases
- Product demonstrations for new customers: Introduction to the product range without a meeting.
- Offer presentations: Tailor-made catalogues with customer-specific prices.
- Trade fair and event follow-up: Curated product information directly via link.
- Introduction of new products: Introduction for existing customers.
- Support for existing customers: Personalised recommendations & product range optimisation.
- Training courses: For new employees or partner companies.
Your contact person
Do you have questions about our services or about elio? We are here for you! Simply write to us using the contact form and we will get back to you as soon as possible.
Contact options
Mo-Fr: 9am -5pm
Any questions? - FAQ
Muss ich etwas extra installieren oder programmieren, um DSR zu nutzen?
No. The solution can be integrated directly into Shopware and is preconfigured by us. No external software or additional installation is required.
Für welche Shopware-Versionen sind Digital Sales Rooms verfügbar?
Digital Sales Rooms can be used with Shopware Beyond and in some cases also with Evolve licences. We will check together what is possible in your setup.
Brauchen meine Kunden einen Login, um die Präsentationen zu sehen?
No. Self-guided presentations simply work via a link. This means that your customers do not have to register or log in.
Was ist der Unterschied zwischen Self-Guided und Guided Sessions?
With self-guided presentations, customers look at the content themselves. In guided sessions, you guide the customer live through the product range, for example by co-browsing during a conversation.
Können Kunden direkt aus dem DSR bestellen oder ein Angebot anfragen?
Ja. Integrierte Funktionen wie der Warenkorb, die Merkliste, Angebotsanfragen oder Terminbuchungen machen den Verkaufsprozess durchgängig - ohne Medienbrüche.
Wie aufwendig ist die Einrichtung?
We take care of the complete technical set-up and customisation. Depending on the scope of the project, the roll-out can take place within a few days.
Können mehrere Personen gleichzeitig im DSR arbeiten?
Yes, several participants can be integrated into guided sessions at the same time. Changes and content are synchronised in real time.
Ist der Digital Sales Room auch mobil nutzbar?
Yes, the presentations are responsive and can also be used on tablets or smartphones, ideal for flexible consulting on the move.