Accessibility audit
Stricter requirements for digital accessibility will apply from 2025. With our accessibility audit, we check whether your digital offerings - from websites to other online services - are accessible and show you what measures are still required. This ensures you remain legally compliant and make your offerings accessible to everyone.
Why you need an accessibility audit now
From June 2025, operators of online services must ensure that their websites, online shops, web applications and other online services are also easily accessible for people with sensory or motor impairments in accordance with the Accessibility Improvement Act (BFSG). This includes adjustments to the design and functionality so that texts are easier to read or can be read aloud to enable people with visual impairments to shop easily or use other online services. In principle, everyone should be able to use at least two senses to access information and services available online.
Those who act now will secure a clear competitive advantage and long-term success.
We make accessibility measurable - our services at a glance
We offer you a thorough and systematic analysis of your website. In doing so, we identify existing barriers and create the ideal basis for targeted improvements.
Automated analysis with special test tools
Manual, comprehensive review of your online offering
This plan offers concrete suggestions for remedying the identified problems and improving the accessibility of the website.
Action plan with recommendations for action
*A layout comprises the areas header, footer, navigation, service navigation, breadcrumb, sidebar, search bar and exclusive main content. The main content is represented by page templates. Using the online shop as an example, six page templates can be the start page, product lists / category lists, search results page including dynamic filters, a product detail page layout, account area overview and checkout. This includes dynamic and interactive elements such as call-to-actions, simple forms, banner sliders or simple overlays. An e-commerce checkout is a special case. Checkout processes usually consist of several page templates, which are included up to a maximum of three sub-page templates. Further page templates can be additional special content pages or functional components, such as wish lists, watch lists, comparison functions, maps, a blog function, various forms, customised self-service pages, checkout pages that deviate from the standard context, as well as extensive or complex modal windows. We would like to point out that content checks within the meaning of the Accessibility Improvement Act (BFSG) are not part of our audit. This includes, for example, analysing texts with regard to the use of unexplained abbreviations, technical terms or foreign words.
Accessibility is our mission - we are your experts!
Accessibility means more than just fulfilling legal requirements - it is an expression of inclusion and digital participation. As a service provider in e-commerce, we see it as our responsibility to break down digital barriers. With deeply rooted values such as equal opportunities and equal rights in our corporate culture, we have therefore been addressing the issue of accessibility for online services for years.
Our audits are based on the requirements of the Barrierefreiheitsstärkungsgesetz (BFSG), the Behindertengleichstellungsgesetz (BGG), the Barrierefreie Informationstechnik-Verordnung (BITV 2.0), the European standard EN 301 549, the Web Content Accessibility Guidelines (WCAG 2.1) and the PDF/UA standard. Thanks to our experience from numerous e-commerce projects, we have the necessary expertise to provide you with optimum support along the way. We combine state-of-the-art testing methods with manual expertise to develop practical and feasible solutions.
With us at your side, accessibility becomes a tangible reality - customised, effective and sustainable.
More information about the Accessibility Reinforcement Act
When does the Barrier-Free Accessibility Reinforcement Act come into force, which companies are affected and what criteria must be met? We answer these and many other questions in our comprehensive blog post on the Barrier-Free Strengthening Act.
Your contact person
Do you have questions about our services or about elio? We are here for you! Simply write to us using the contact form and we will get back to you as soon as possible.
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Any questions? - FAQ
Is an online shop legally obliged to ensure accessibility?
Yes, online shops are legally obliged to ensure accessibility - especially since 28 June 2025, when the Barrierefreiheitsstärkungsgesetz (BFSG) came into force. This law implements the European Accessibility Act (EAA) and requires companies to make digital services accessible. This applies to websites, mobile apps and online sales platforms, among other things. Online shops that are not accessible can risk legal consequences such as fines or restrictions on use.
What steps does an accessibility audit involve for my website?
An accessibility audit consists of several steps:
- Automated analysis: with the help of specialised tools, your website is checked for common accessibility standards (e.g. WCAG 2.1).
- Manual check: Our experts check important areas of your website that automated tools cannot cover, such as usability for screen readers or keyboard navigation.
- Creation of an audit report: You will receive detailed documentation of the barriers found, including specific examples and explanations.
- Recommendations for improvements: We draw up an action plan with clear steps to remedy the problems identified.
Does my website fulfil the requirements of the Accessibility Improvement Act after an accessibility audit?
An accessibility audit shows you exactly which barriers are present on your website and which requirements of the Accessibility Improvement Act are not met. However, it is important to note that the audit alone does not create accessibility. It serves as a basis for implementing targeted measures. Once the identified weaknesses have been successfully rectified, your website can fulfil the legal requirements.
