The eCommerce agency with 25 years of experience
Experience, technology and full service from a single source.
Many struggle with chaos, agency proliferation or system breaks. We solve this - with more than 25 years of experience as a full-service eCommerce agency.
Your challenges are what drive us
Online retail is no longer a nice-to-have. But between strategic issues, overburdened teams and growing demands, many companies are left with the feeling that they are not making any real progress.
It is precisely these stumbling blocks that we see time and again - perhaps you recognise yourself here:
Strategic uncertainty
You know that your company needs to do more in e-commerce – but where to start? There is a great fear of choosing the wrong technology or partner. And can your own processes even be digitally mapped? Uncertainty often prevails.
System & process chaos
ERP, PIM, CRM, and shop systems run side by side. Data has to be maintained multiple times, and errors creep in. Every new channel – be it a marketplace or a B2B shop – becomes a mammoth task.
Agency proliferation
One agency builds the shop, the next does marketing, and the third does the interfaces. The result: lots of coordination, no clear responsibility, and zero overall strategy.
We know these challenges - and we know how to solve them. As a full-service eCommerce agency, we support you from strategy to technology to ongoing operations. So that you can make faster progress, make clearer decisions and turn online sales back into a growth driver.
eCommerce agency with a comprehensive range of services
As an agency for eCommerce, we help your online business move forward - with shops, marketplaces, multi-shop solutions and interfaces. Always with the goal: more success for your business.
Online shop
Whether a classic web shop, shop-in-shop system or multi-shop structure: as an online shop agency, we develop solutions that fit your business model and can grow.
Online marketplace
Your own marketplace or distribution via Amazon & Co. We are your online marketplace agency for suitable advice and implementation.
Interfaces
ERP, PIM, CRM, payment providers or logistics service providers: we connect your systems seamlessly and create a stable, automated infrastructure.
Aleksa Marinovic,
CRO at elio GmbH
Every business model has its own requirements - we implement them.
Whether B2B, B2C, D2C, B2B2C or B2G - each model has its own requirements and works according to its own rules. Our eCommerce experts understand the differences and ensure that your online business gets the solution that really works.
No matter what business model - we can do it.
Whether B2B, B2C, D2C or something completely different: we've seen almost everything. And if not, we'll find the solution.
Your eCommerce service from a single source
Strategy here, technology there, marketing somewhere else - many companies work with several partners at the same time. The result: chaos, gaps, lost time. Our approach: all eCommerce services from a single source on request. Consulting, development, integration, design, optimisation and operation - with us, everything runs under one roof.
This allows you to maintain an overview, save on coordination and turn online retail into a real growth driver.
Our services at a glance
eCommerce consulting & strategy
Successful commerce needs a clear plan. Our eCommerce consulting shows you which platform really suits you.
Our eCommerce consultants work with you to develop the right strategy, check legal requirements, accessibility and the right system selection.
eCommerce development
The development of eCommerce does not end with the concept. We also take care of the technical implementation - clean, scalable and future-proof.
Whether a classic online shop, multishop or marketplace: we create solutions that run and grow.
eCommerce migrations
Legacy systems put the brakes on. We take over your eCommerce migration to modern platforms - reliably, without downtime and with clean data quality.
The result: a stable restart that opens up new opportunities.
eCommerce design
Good design sells. Our focus is on UX/UI - because only intuitive and modern interfaces are convincing. With our eCommerce web design, we create shops that inspire customers. They work just as well on mobile devices as they do on desktops.
This is how web design becomes a sales driver.
eCommerce interfaces
Do your systems still speak different languages? With the right integration in eCommerce, we combine ERP, PIM, CRM or payment providers into one stable unit.
Each interface ensures that media disruptions disappear and processes become leaner.
Customised extensions
Does your shop need more functions? We deliver them. Whether marketplace expansion with tools such as Tradeware or intelligent search with solutions such as Neverest. We can even develop them ourselves on request.
With our eCommerce expertise, we add targeted features to your system that create real added value.
Performance optimisation
Standstill costs sales. With targeted eCommerce optimisation, we increase loading speed, conversion and visibility in search engines. We continuously analyse, test and improve.
This allows your online business to grow measurably and stay ahead of the competition.
eCommerce training
Our eCommerce training courses make your team confident in dealing with shops, systems and processes.
Less uncertainty, less external dependency - but more expertise directly within the company.
eCommerce Hosting
Speed, security, scalability - that's what our eCommerce hosting stands for. With modern eCommerce hosting services, we ensure stable operation that performs reliably even at peak loads.
Your shop remains available at all times.
eCommerce Marketing
More visibility, more sales, more growth. Our eCommerce marketing services combine SEO, SEA, social media and online marketing. This is how we increase reach, leads and sales - measurably, sustainably and in line with your business.
Data-supported, sustainable and precisely tailored to your business.
AI & automation
ECommerce automation means less manual work, more efficiency. Personalised recommendations, smart workflows and automated processes save time and create new sales opportunities.
At the same time, your customers benefit from a personalised shopping experience thanks to artificial intelligence.
eCommerce support & assistance
After the go-live is before the success. With our eCommerce support, we ensure stability and security: monitoring, updates and quick help when it matters.
So your systems remain reliable in everyday use.
Secure eCommerce promotion
We will show you which programs will subsidise your project and get more out of your budget.
We talk about this in the initial consultation
An eCommerce project has many facets. To help you maintain an overview, we talk about the points that are crucial right from the start.
Strategy & Planning
- Define target group and products
- Carry out market analyses
- Understand competitors
- Work out USP
- Set clear goals and KPIs
Technical realisation
- Select shop system and hosting
- Determine responsive design
- Check usability
- Create professional product data and content
Law & Security
- Design legally compliant legal notice, terms and conditions and data protection
- Comply with the GDPR
- Check the checkout process
- Ensure secure payments and SSL protection
Marketing & Sales
- Increase SEO and visibility
- Utilise online marketing channels such as social media and email
- Set up campaign tracking and analytics
Purchase process & logistics
- Integrate payment methods
- Clarify shipping options and returns processes
- Clearly map inventories with ERP or WMS
Operation & optimisation
- Automate processes
- Set up monitoring
- Carry out conversion optimisation
- Utilise and continuously improve feedback
Our technology partners – strong, flexible, future-proof
We work with a range of technologies and rely on systems that have proven themselves in practice. Four platforms play a particularly important role in our online retail business:
Shopware
Shopware is flexible and modular – perfect for small and medium-sized businesses. As an experienced Shopware agency, we implement B2B and B2C shops that are scalable and come with many out-of-the-box features.
HCL Commerce
Enterprise commerce for the highest demands. HCL Commerce is the platform for complex, international projects with millions of items and customized architecture. As an HCL Commerce agency, we are happy to support you in this endeavor.
Shopify Plus
OXID eSales
We are also OXID agency. Made in Germany and a reliable partner in B2B for many years, that's what this system stands for. OXID eSales scores highly in terms of stability, adaptability, and powerful multishop functionalities, among other things.
25 years of eCommerce expertise you can rely on
Tools alone do not guarantee success. From the outset, we provide you with the support of an experienced e-commerce expert in the form of a consultant. You receive honest advice, a clear roadmap, and, if possible, access to subsidies that ease the strain on your budget. This is how technology becomes a real competitive advantage.
25+ years of experience and still hungry
We have been involved in e-commerce for over two decades. What began as shop projects has now become a full-service offering: from consulting and development to AI and automation. We don't just think about commerce – we think ahead.
Strong development power
75% of our team are developers. For you, this means no half measures, just clean engineering that will still be scalable and high-performing tomorrow. No patchwork, no building blocks—just solutions that deliver.
Technologies that have proven themselves
More than 1,000 e-commerce projects. Over 1,500 plugins developed. From medium-sized manufacturers to international corporations: we know the systems and the pitfalls.
Partnership instead of project business
Half of our customers have been working with us for over five years. Some have generated more than a billion euros in sales. Why? Because we take responsibility, think ahead, and provide long-term support—we don't just deliver a project.
What the industry says - and our customers experience
Success stories that speak for themselves. As an experienced eCommerce agency, we impress manufacturers and users with our genuine expertise and customised solutions.
Sounds like the right partner?
Talk directly to one of our consultants and make an appointment today.
Our successes as an eCommerce agency
What counts are results. That's why we prefer to let our projects do the talking. Whether it's a shop launch, migration or marketplace: here you can see how we accompany companies on their journey.
Step by step to success
Instead of endless meetings and chaos, we have a structured process. This allows us to move quickly from the starting signal to the finished eCommerce project - without detours.
Your contact person
Do you have questions about our services or about elio? We are here for you! Simply write to us using the contact form and we will get back to you as soon as possible.
Contact options
Mo-Fr: 9am -5pm
What advantages does a full-service eCommerce agency have over specialised service providers?
The biggest advantage: you don't have to coordinate five different service providers. With elio, you get everything from a single source - from strategy and development to system integration, support, hosting and online marketing. This saves time, prevents frictional losses and ensures that your eCommerce really works as a whole.
Which systems and technologies do you support?
Our core expertise lies in four commerce solutions: Shopware, HCL Commerce, OXID eSales and Shopify Plus. But for us, eCommerce doesn't stop at the shop. We have experience with the common ERP, PIM and DAM systems and ensure that everything works together smoothly. In short: elio supports you with all the technologies that are really important in eCommerce.
Do you also use AI and automation in eCommerce?
Yes, we can implement this for you. ECommerce automation makes your administration easier, saves time and reduces errors. At the same time, your customers benefit from AI-supported features such as personalised recommendations or smart searches. We would be happy to advise you on which solutions make sense for your business.
Can you optimise existing shops or do you only work with new projects?
Yes, that's not a problem for us - on the contrary. We take over existing shops, regardless of whether they were developed by another agency or created in-house. Targeted optimisation often brings more success in a short space of time than a complete relaunch: better performance, higher conversion and new functions that take your business straight to the top.
How long does an eCommerce project take on average?
This depends heavily on the requirements. A small eCommerce project can go live with us in just a few weeks. For more complex projects - such as multi-shop structures, marketplaces or deep system integrations - it takes correspondingly longer. The important thing is that we work with clear roadmaps so that you always know where your project stands.
Can you also replace or work with existing eCommerce agencies?
Yes, both are possible. Many companies already work with various eCommerce service providers. We step in where we are needed and supplement existing online shopping setups. But we can also take on complete projects and completely replace the previous agency.
Do you also have experience with migrations?
Yes, migrations are part of our day-to-day business. We have realised numerous shop migrations (e.g. Shopware 6 migrations), but we also take on complex ERP migrations. With our partner synQup, we are able to migrate practically any system reliably - quickly, cleanly and without data loss.
Do you only work with SMEs or also with corporations and start-ups?
We work with companies of all sizes - from start-ups to international corporations. We have particularly extensive experience in SMEs and B2B eCommerce, where we know the typical requirements from complex pricing logic to approval processes. It doesn't matter whether you sell products or services - we make sure that your eCommerce works and your sales increase.
Can you also implement international eCommerce platforms (multilingual, multi-currency, legal requirements)?
Yes, this is part of our everyday work. We regularly implement multilingual shops, different currencies and legal requirements in different countries. With our eCommerce expertise, we ensure that your platform works internationally - legally compliant, scalable and high-performance.
For whom is it worth working with you as an eCommerce agency - B2B or B2C?
Collaboration is worthwhile for everyone - whether B2B, B2C or D2C. We are particularly strong in B2B because we have in-depth expertise in consulting, processes and technology. This is precisely why many companies choose elio as their eCommerce agency.