elio BookingHub – Book appointments directly at checkout
More than just appointment booking: create digital processes that drive revenue. From online booking through to planning and delivering your services, consultations and events – all in one solution.
Efficiently digitising appointment processes – from booking to completion
At a glance
Cloud-based and flexibly scalable
GDPR-compliant processing
For services, consultancy, events and workshops
Can be used as a standalone solution or integrated into existing systems
Compatible with Shopware and Shopify
What is digital appointment booking?
Digital appointment booking refers to the ability to plan, book and manage appointments online. Customers can select available time slots themselves and book appointments directly, without the need for telephone coordination or manual follow-ups.
Modern appointment booking systems go far beyond a simple calendar function. They take into account availability, locations, resources, services and individual process requirements. This makes appointment processes more efficient and transparent.
What challenges do digital appointment booking systems address?
Many companies still manage appointments using several separate systems. This often leads to unnecessary effort and a lack of transparency.
Significant coordination effort
Appointment enquiries are handled by email or telephone. Availability must be checked and confirmed manually. Complex resource planning
Multiple locations, staff members or services can quickly make scheduling confusing.
Media breaks in the customer journey
Booking, payment and processing take place in different systems. Information has to be transferred several times.
Lack of self-governance
Customers often have to contact support to request changes or cancellations. This creates additional work for both parties.
How modern appointment booking works with elio BookingHub
elio BookingHub integrates appointment management with your existing business processes. Instead of managing appointments in isolation, it links booking, execution and organisation.
Select service
Customers select the service or advice they require.
Check availability
The system automatically takes into account locations, staff and resources.
Book an appointment
The customer books their preferred appointment directly online.
Automatic confirmation
Depending on requirements, either via instant confirmation or double opt-in.
Conducting the appointment
An automated Microsoft Teams invitation is included on request.
What features does elio BookingHub offer?
Product-based appointment booking
Services can be linked directly to an appointment booking. Customers can move straight from selecting a service to booking an appointment.
Booking an appointment at checkout
Appointments can be booked directly at the checkout alongside products or services.
Site and Resource Management
Availability is automatically taken into account for each location and resource.
Customised appointment logic
Duration, lead times and buffer times can be defined flexibly.
Self-service for customers
Appointments can be rescheduled or cancelled independently
Automated video meetings
Microsoft Teams meetings are created automatically, including the invitation. Customised forms. Additional information can be requested at the time of booking. For example, pre-qualifications, medical histories or specific requirements.
Booking an appointment must not disrupt the customer journey. With BookingHub, booking an appointment becomes a seamless part of the purchase process – saving effort and driving genuine conversions.
Which businesses is elio BookingHub suitable for?
The solution is suitable for businesses and organisations that use appointments as an integral part of their business model.
Services
Consultancy firm
Workshops and training courses
Event organiser
Healthcare
Educational institutions
Government departments and public bodies
Advantages of digital appointment processes
Less administrative work
Automated processes reduce the need for manual appointment coordination. Better capacity utilisation Available slots can be automatically re-offered following cancellations.
Greater transparency
Locations, resources and availability are managed centrally.
Better customer experience
Customers can book and manage appointments online 24/7.
Future-proof solution
Cloud-based architecture enables flexible expansion and scaling.
Successfully implementing digital appointment booking
Getting started takes just a few steps:
Define requirements
Check for a suitable use case
Planning integration
Automating processes
Making the most of the appointment booking system
Your contact person
Do you have questions about our services or about elio? We are here for you! Simply write to us using the contact form and we will get back to you as soon as possible.
Contact options
Mo-Fr: 9am -5pm
Any questions? – FAQ
elio BookingHub is a cloud-based solution for digital appointment booking. It enables businesses to make services, consultations, workshops or events bookable online and to integrate appointment processes with their business workflows.
Yes. elio BookingHub can be integrated into your online shop or used as a standalone booking system. It can also be integrated into platforms such as Shopware and Shopify.
Yes. The integrated booking and payment functionality within the existing checkout is a key feature.
Yes. Microsoft Teams appointments, including invitations, are a feature of elio BookingHub.
Yes. There is a self-service option; appointments can be rescheduled, cancelled or rebooked.
elio BookingHub is particularly well suited for use in the services sector, consultancy, events, workshops, healthcare, education and public sector organisations.
Yes. elio BookingHub is GDPR-compliant.