Konzertbüro Bahl: Field service app for the event industry
We have developed our own field service app for Konzertbüro Bahl. It replaces manual lists and photo documentation with a centralised, mobile solution for poster and banner campaigns. All records are immediately available digitally - structured, traceable and billable.
About Konzertbüro Bahl
Konzertbüro Bahl GmbH has stood for professional concert organisation and well thought-out event promotion for many years. The focus is clearly on the event industry - with a strong regional connection to Central Hesse and a high standard of quality, reliability and transparency.
Whether tours, individual events or accompanying advertising campaigns: The team takes a holistic approach to events. Planning, realisation and verification interlock. It was precisely this requirement that drove the digitalisation of the field service processes. Not because it is "modern" - but because it simply works better in everyday life.
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Industry sector
Event industry / event management
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Business segment
TBD
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| Founded in 1990 |
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Registered office
Pohlheim |
The project "in a nutshell"
Are you also planning an individual app or would you like to digitalise field service processes? We develop solutions that fit existing processes - not the other way around.
The initial situation
Promotional material campaigns are part of the daily business at Konzertbüro Bahl. However, as the number of locations and campaigns grew, analogue processes were reaching their limits. There was a lack of overview - both in the field and at the head office.
The project: Onfield as its own field service app - developed from the ground up
In spring 2025, the company decided to take a radical step towards digitalisation and quality assurance - and is now a pioneer in the event industry. With the app we developed, Konzertbüro Bahl is entering a new era of automation and quality assurance.
What the app can do
The process has been rethought. The result: a completely self-developed field service app for field service teams - with a clear connection to the head office. The focus was on a simple process in the field: open the app, record the location and upload a photo.
The evidence was automatically enriched so that it is not just "digital" but really reliable:
so that it is clear where the evidence originated.
so that receipts do not disappear on devices.
so that the control centre can see what is happening in real time.
to campaigns and booking numbers so that nothing is left "loose".
for fast control and clean exports.
recognises discrepancies and marks them conspicuously.
In addition, all team members were made productive within a few days through a customised training course. The intuitive user interface enables even less tech-savvy users to use the app immediately in their day-to-day work.
In short, the app doesn't just replace paper. It ensures that data belongs together - automatically.
In the past, collecting receipts was cumbersome and prone to errors. With the new app, one click is all it takes, and headquarters can immediately see where we have been. It saves time and is enjoyable because everything runs so smoothly!
Results: Measurably less effort, significantly fewer queries
The changeover has already shown clear results in the day-to-day work of Konzertbüro Bahl after a very short time:
Xentral offers a wide range of functions - we make sure that your team understands them and uses them correctly. Our practical user training courses are customised so that your team masters the system quickly and efficiently. With our expertise, we ensure that your employees can work with Xentral as if they had never used anything else.
Xentral offers a wide range of functions - we make sure that your team understands them and uses them correctly. Our practical user training courses are customised so that your team masters the system quickly and efficiently. With our expertise, we ensure that your employees can work with Xentral as if they had never used anything else.
Xentral offers a wide range of functions - we make sure that your team understands them and uses them correctly. Our practical user training courses are customised so that your team masters the system quickly and efficiently. With our expertise, we ensure that your employees can work with Xentral as if they had never used anything else.
Xentral offers a wide range of functions - we make sure that your team understands them and uses them correctly. Our practical user training courses are customised so that your team masters the system quickly and efficiently. With our expertise, we ensure that your employees can work with Xentral as if they had never used anything else.
The app has fundamentally simplified our entire postering process. At last, we have complete transparency at all times and can guarantee our customers the highest quality and verifiability.
Right from the product design stage, we focused on intuitive operation and uncompromising traceability. The combination of AI-supported validation and real-time reporting makes the tool unique and future-proof.
Conclusion & outlook
With our specially developed app, Konzertbüro Bahl has taken advertising material documentation in Central Hesse to a new level: faster, cleaner, traceable at all times. And that's just the beginning.
The basis is in place: a customised app that can grow with you - without compromise.
Your contact person
Do you have questions about our services or about elio? We are here for you! Simply write to us using the contact form and we will get back to you as soon as possible.
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