Simon Neuberger
CTO at elio GmbH
What is the Agentic Commerce Alliance?
Why this is important: Digital commerce is entering a new phase. While AI has so far mainly made recommendations or provided forecasts, autonomous agents can now understand context, coordinate systems and independently perform tasks in the interests of retailers and shoppers.
However, without open standards and interoperability, their potential remains limited.
This is where the Agentic Commerce Alliance comes in. It defines open, vendor-neutral principles so that agents can work together securely and consistently across platform boundaries - and retailers retain control at all times.
Its values:
- Openness and transparency instead of closed systems.
- Human-centred technology that maintains trust and control.
- Interoperability by design to enable true collaboration between platforms.
- Vendor neutrality - so that innovation benefits everyone, not just a few providers.
"Without open standards, the discovery and selection of solutions risks falling into the hands of closed platforms. With them, on the other hand, agents recognise trust, service and expertise - and thus ensure the visibility and competitiveness of retailers of all sizes," emphasises Stefan Hamann, CEO of Shopware and initiator of the Alliance.
The role of elio
elio also wants to contribute to turning the vision into a functioning, open ecosystem. "In practice, innovation rarely fails because of ideas - but because of data silos, system breaks and a lack of orchestration. This is exactly where we come in," says Ruben Theerkorn, Head of Development & AI at elio.
Ruben Theerkorn
Head of Development & AI at elio GmbH
About the Agentic Commerce Alliance
The Agentic Commerce Alliance brings together AI commerce experts to lead organisations into the future of commerce. As the world's only open initiative dedicated to shaping the technical, ethical and operational foundations of agentic commerce, it ensures that agentic commerce remains accessible, safe and beneficial for organisations of all sizes.